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Which factors influence consumers’ buying behaviors? How to better understand the decision process of customers?

Buying Behavior is the decision processes and acts of people involved in buying and using products. Antti Erävaara will be with us with an interactive workshop to explain the processes to understand those behaviors and how to create products to fullfil customer needs.

Antti has expertise in:
– Building loyalty through exceptional customer experience
– Enabling management and leadership to drive bottom line
– Driving strategic change initiative execution successfully
– Improving client sales capabilities through will and skill